CLERICAL ASSISTANT

General Purpose

To provide administrative support in an office environment

Main Job Tasks and Responsibilities

• answering and directing phone calls
• making phone calls
• taking and distributing messages
• handling inquiries and incoming work requests
• reviewing files and records to answer requests for information
• checking and distributing documents and correspondence
• receiving, sorting and distributing incoming mail
• maintaining filing systems
• compiling records of office activities
• photocopying, scanning and faxing
• sending emails
• preparing outgoing mail
• typing documents
• data entry
• organizing meetings and appointments
• coordinating work flow
• managing petty cash

Education and Experience

• knowledge of relevant software applications
• proficient in use of email and internet
• good numeric skills
• keyboard skills
• knowledge of office management systems and procedures
• knowledge of administrative procedure
• high school diploma or equivalent

Key Competencies

• organizational and planning
• prioritizing
• data management
• attention to detail and accuracy
• problem-solving
• adaptability
• team work
• communication skills